Frequently Asked Questions

Prints

All our designs are printed locally using lightfast inks on beautiful high quality premium art paper which has a contemporary uncoated matt finish. All prints are sold unframed.

Colour

We have taken care to ensure all imagery on our website accurately represents the colours and quality of each print. However, as computer monitors vary in the way in which they display images, we cannot guarantee that the print will match exactly as it is shown on your screen - we hope that it will exceed your expectations.

Mounting

All our prints come unframed. The 50 x 70cm and 30 x 40cm prints are sold without a mount and the 30 x 30cm prints come with an snow white luxury deep-bevel single mount.

Packaging

To ensure that your prints arrive in pristine condition, we have carefully sourced packaging cases to fit all our prints.

Large prints are wrapped in acid-free tissue paper and sent in robust cardboard tubes.

Small mounted prints are protected with a cellophane sleeve and sent in a specially fitted cardboard packaging case.

Delivery

Following receipt of your order, we aim to despatch the following working day, but within 1-2 working days. Where a print is in stock, please allow 1-3 working days from day of despatch for delivery in the UK. For delivery in Europe and the rest of the world, please allow up to 10 working days.

It is rare that a product is out of stock but, if so, delivery will take a little longer. We will inform you immediately by email if this is the case.

UK deliveries

Your order will be sent first class by Royal Mail or an alternative reliable courier company.

International deliveries

Your order will be sent by Royal Mail Airmail or an alternative reliable courier company.

Payment

Payments are processed through Stripe, a secure and reliable payment process provider. All major debit and credit cards are accepted (VISA, MasterCard and American Express). You will receive an email confirming your transaction after you have placed your order online. You will also receive an email letting you know when your order has been despatched. Payment is also accepted via Apple Pay on a supported device.

If you would like to pay by cheque instead, please email your order to hello@littlebluezebra.com. Cheques should be made payable to Little Blue Zebra Ltd and sent to Little Blue Zebra Ltd, 26 Court Road, Tunbridge Wells, Kent, TN4 8ED, U.K. Your order will be processed as soon as your cheque has cleared in our account.